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Order Details
  • Your 23andMe Personal Genome Service results will be available in approximately 3 - 4 weeks.
  • Orders ship Monday - Friday, most within one full business day.
  • Standard, Expedited, and Express shipping methods are available. Standard and Expedited orders are shipped through USPS. Express orders are shipped through FedEx Standard Overnight.
  • You will have 12 months from the date of purchase to use your kit.
  • Intended for sale and use in the US only. The resale of our kits is prohibited. 23andMe can only guarantee services and provide support for kits purchased directly through our website, www.23andme.com, or through one of our authorized resellers. Learn more

    Kits purchased on any external website, such as Craigslist, or eBay, among others, may not be authentic or functional. To protect our customers and prevent privacy and billing issues, 23andMe routinely deactivates the barcode and genotyping chips for kits that are attempted to be resold by unauthorized resellers.