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- Your 23andMe Personal Genome Service results will be available in approximately 3 - 4 weeks.
- Orders ship Monday - Friday, most within one full business day.
- Standard and Express shipping methods are available.
- You will have 12 months from the date of purchase to use your kit.
Intended for sale and use in the country to which the kit is shipped from 23andMe only. The resale of our kits is prohibited. 23andMe can only guarantee services and provide support for kits purchased directly through our website, www.23andme.com, or through one of our authorized resellers. Learn more
Kits purchased on any external website, such as Craigslist, or eBay, among others, may not be authentic or functional. To protect our customers and prevent privacy and billing issues, 23andMe routinely deactivates the barcode and genotyping chips for kits that are attempted to be resold by unauthorized resellers.
- Total Health customers only: Your exome results will be available in approximately 10 - 15 weeks.