Refund & Cancellation Form

This will refund all kits in this order. Please complete all sections below and click the submit button.
If you have any questions please contact Customer Care.

Order Information

You can find your order number in the order confirmation email sent from "donotreply@23andme.com".

Order number
Date order placed

Your Contact Info

First name
Last name
Order Billing Address

Refund Details

I hereby give notice that I cancel my contract for the supply of the Personal Genetic Service.
Reason for return

23andMe, Inc., 349 Oyster Point Blvd, South San Francisco, CA 94080 USA

Terms of Service
Refund Policy

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